EFFECTIVE COMMUNICATION - Essential Managers

The practical guide that gives you the skills to succeed

? Shows you how to use strategic communication to report results, brief employees and impress clients

? Step-by-step instructions, tips, checklists and ?Ask yourself? features show you how to deal with the media, make clear presentations and interact with an audience

? Tables, illustrations, ?In focus? panels and real-life case studies help you to listen effectively, develop confidence and perfect your communication style